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Xerazx-OTS Community > Support
My ultra rich

My ultra rich

 
Scrub
Member
Posts: 22
Member of Xerazx-OTS Forum.
2014-06-23 #11646
3 day and still dont have ultra waiting admin..
 
CM Jean
Administrator
Posts: 1031
2014-06-23 #11647
If you obtained these ultra items through the quests and you did not find them after the rollback, it means that you have not done the quest again yet. So you can redo it and obtain the items. About your payment which you claim that it was lost, we already added the points back to players who made payments on the rolledback day, However, if you believe that you did not receive your points please email us at support@highexp.eu with your payment details and we will be glad to help.
 
Scrub
Member
Posts: 22
Member of Xerazx-OTS Forum.
2014-06-23 #11651
Finaly some one answered! but i wonder why others have ultra and i lost it on rollback.. ihave done the guest like 3-4 mounths ago so why its lost?
 
Yuset
Member
Posts: 207
Member of Xerazx-OTS Forum.
2014-06-24 #11667
Quote:
Originally Posted by Community Manager

If you obtained these ultra items through the quests and you did not find them after the rollback, it means that you have not done the quest again yet. So you can redo it and obtain the items. About your payment which you claim that it was lost, we already added the points back to players who made payments on the rolledback day, However, if you believe that you did not receive your points please email us at support@highexp.eu with your payment details and we will be glad to help.




yep i agree admin.
and go do quest again no waste time in forum,
it's not staff problem,
what about if you lying

/Yuset
 
Scrub
Member
Posts: 22
Member of Xerazx-OTS Forum.
2014-06-24 #11673
it is them problem i didnt lost it only they fucking rollback not my problem Good server!
 
CM Jean
Administrator
Posts: 1031
2014-06-24 #11674
Quote:
Originally Posted by The Pieroozek Jr

Finaly some one answered! but i wonder why others have ultra and i lost it on rollback.. ihave done the guest like 3-4 mounths ago so why its lost?


If others had them, it means that they already had these items on that date of rollback which was 20 June. Can you just redo the quest and problem will be solved?, since there are no plans to give you the items for free if you seek this.
 
Scrub
Member
Posts: 22
Member of Xerazx-OTS Forum.
2014-06-24 #11682
Well i had the ultra befor the roll back come for sure i had it like 3-4 mounths ago but well i need to done it again.. im done of this shit..

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