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No points when donation

 
Sebbe Staxx
Member Posts: 7
Member of Xerazx-OTS Forum.
2013-05-26 #1843
i havent got my points yet and it has gone 6 hours what shall i do? i got my numbers and stuff i got from the buying thing... What shall i do? can i resive my points or not?


Ordernummer: 3XZGZVA
Referensnummer vid kreditkortsköp: Q8ABD752

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Sebbe Staxx
Member Posts: 7
Member of Xerazx-OTS Forum.
2013-05-26 #1844
Lost 40 Euro worth of cash -.-
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GM Xerazx
Administrator Posts: 541
2013-05-26 #1845
Your payment has not reached our merchant account yet, you should have received an email that it was rejected and the money has been refunded to your credit card, use PayPal after the charge back instead of direct Credit Card to avoid this in the future.
Last edited by Moderator; 2013-05-26 8:17 .
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Sebbe Staxx
Member Posts: 7
Member of Xerazx-OTS Forum.
2013-05-26 #1846
But i should still resieve it? i never got it after 6 hours then its somthing wrong... i got the right numbers too as u can see it -.-
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GM Xerazx
Administrator Posts: 541
2013-05-26 #1847
Quote:
Originally Posted by Sebbe Staxx

But i should still resieve it? i never got it after 6 hours then its somthing wrong... i got the right numbers too as u can see it -.-



Since your payment didn't reach our account it means it was marked as Rejected payment by the fraud system, therefor the money has been charged back to your credit card and you didn't receive any points. you may check your credit card statement and you will find the charge back appears on it, quick solution is to use PayPal.
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Sebbe Staxx
Member Posts: 7
Member of Xerazx-OTS Forum.
2013-05-27 #1861
The funnies thing is that i dident ever resive my points or my money back thats why i type to you... and my credit card is nothing wrong on so its you website thats wrong and appearntly scaming me at this point... so please give me attleast my ponts back or my money! (i want points if u can give) please
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Shoro Hele Pro
Member Posts: 6
Member of Xerazx-OTS Forum.
2013-05-28 #1879
I have donated twice 5000 points i did not received anything to
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GM Xerazx
Administrator Posts: 541
2013-05-28 #1882
Quote:
Originally Posted by Sebbe Staxx

The funnies thing is that i dident ever resive my points or my money back thats why i type to you... and my credit card is nothing wrong on so its you website thats wrong and appearntly scaming me at this point... so please give me attleast my ponts back or my money! (i want points if u can give) please



We can't scam you in any of ways, we don't even have your credit card info since we are not the payment provider. As i told you if you didn't receive your points it means that your credit card is blocked by the fraud system and the money MUST have charged back to your credit card, get back to your bank and review your credit card statement.
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GM Xerazx
Administrator Posts: 541
2013-05-28 #1883
Quote:
Originally Posted by Kendo Kaponii

I have donated twice 5000 points i did not received anything to



I replied in your thread, please don't spam this over the forums or you threads might be ignored.
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Sebbe Staxx
Member Posts: 7
Member of Xerazx-OTS Forum.
2013-05-28 #1889
What are you talking abount? i havent spammed? and i havent even got my cash back or anything and you got my order numbers and all shit so u should be able go get my cash or points on it place? its not my thing to read it with the pay thing i payed with its yours
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