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staff stupidity or recovery?

 
X O
Member
Posts: 1
Member of Xerazx-OTS Forum.
2015-06-19 #18842
i made report 1 week ago about losing account. i'm not gonna post all conversation between me and support e-mail but will post most important parts in it.


this picture when i reported that my e-mail doesnt make recover for account and staff admitted that e-mail which in photo is on that account/character.



3 days later staff respond with what you guys seeing in my upper photo.




this gratefully he transferred 80 premium point so i can make full recover for account after fixing e-mail.


after week of trying recover account and 3 days after it playing with it, staff sent me this message which says they need to confirm that i'm real owner they admitted that i'm real owner since day 1 of report and first picture shows what i mean.
they changed pass/rk/email depends on my share informations and didn't care for security system ye i didn't answer any of these questions but still i have premium recovery system so question is? is this bullshit? why didn't u ask me before i put my items and start to play why u didn't ask me before u give me 80 point or u try to scam us? i sent you alot of questions you said that.

for knowledge rl owner of r ip gave his account to death rush for 2 years does it make death rush rl owner of r ip? NO.
Damian gave old powerz "doctor powerz" for 2 years and 9 months does it make old powerz owner of account? NO.
Music dead gave old powerz his owner char for 1 year since recover because he has rl life business does it make old powerz owner of music dead? NO.
and there alot of people who shared for more than 1-2 years with others but it doesn't make them owners thats why staff made security system by e-mail, you didn't change e-mail for me u didnt do shit for me u just fixed a problem in your recovery system what gives you right to give account of someone to other person just because he was his share? pretending good man?




i posted this full photo just incase staff respond so i give him his right also i didnt skip any important shit in our conversation, don't act good man it doesn't suit u.

Note. support e-mail gave my account and changed rk and email without sending confirmation e-mail to my e-mail which mean he stole my account for his friend.
 
Francisco Montoya
Member
Posts: 213
Member of Xerazx-OTS Forum.
2015-07-09 #19450
i dont really know how you could make my hotmail which expired too much time ago but i would like to say to you NICE try OLD POWERZ but you wont get my account and dont think that u gave Jersy your account to not find ur ip none knew it CM isnt stupid at all
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