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Originally Posted by CM Jean

Originally Posted by Avenger Pro

Account Name (the name you log into the server with):
- Character Name (the name your friends see in-game):
- The server you play on (NA, EU - Highexp.eu or Highexp.us):
- When was the last time that you had access to the account (Month/Day/Year):

- Creation date of the account (Month and Year):
- Original email address used to register the account:
- Location where you registered the account (City and Country):
- List of locations that you have played on this account(City and Country):
- Last IP address used to play - http://whatsmyip.net/
- Internet Service Provider (ISP)/Internet Carrier when registering the account:
- Other people who have ever had access to the account:
- How did you first come into possession of the account:



If Applicable:

- Location of Premium Points purchases (City and Country):
- Approximate dates of most recent Premium Points purchases:
- Email address linked to PayPal account:
- Unique PayPal transaction IDs associated with purchase(s):
- Phone number(s), mobile provider, and country used for SMS transactions:
- The last 4 digits and expiration date of any credit card(s) used to purchase Premium Points:
- Any transaction or confirmation numbers received via email for this account:

Once we receive the above info we will be able to look further into this,