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Hello, I would like to ask if you can give the castle that is what i am retired friend but idk gift even as someone helps me?

Sorry for not answering in-game, I was afk.
Note that there's other helpers than me online most of the time.

Anyway, as a TuTor I cannot do this change and I'm not sure if the staff will help you with it either.
My suggestion is to email them and ask them personally.
Support@highexp.eu or https://highexp.zendesk.com/anonymous_requests/new
Hopefully they will reply asap but I'm not sure if they will 'transfer' the castle. Can't you just give him som?

no. change it
im send a msg on suport 2 days ago and dont respond......

They haven't replied to some emails I've sent almost 5days ago.

One of the reason could be that they're going to do a american version of this server and probably want to get it up asap.

We just have to be patient.

kk i wait