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Alot of problems

 
Dustintje
Member
Posts: 207
Member of Xerazx-OTS Forum.
2013-07-05 #3120
i actually think that we should get an kind of refund because the server goes offline all the time and i was reading in forums and people got alot of problems out of it like their items gone aand stuff cause it wassnt saved it caused alot of angry players and im not sattisfied as well
 
CM Jean
Administrator
Posts: 1031
2013-07-05 #3145
First of all we are sorry about the few crashes during the last 48 hours, our team has taken this very seriously and as a top priority issue also worked on patching it. Finally the problem should be solved now and we don't expect more crashes.

Unfortunately we can't recover any of the lost items due the crashes but we can perform basic checks for people who contact us about a real item lose. please note that if we performed a check and the report was false we will have to take an action against the character.
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