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deidi castle problems

 
Stuart
Member
Posts: 6
Member of Xerazx-OTS Forum.
2013-08-01 #3547
well to start, for the longest time i was not able to get into my upgraded spawn...
but now my dedi castle (#58) says it belongs to Admin... can you please fix both?
 
CM Jean
Administrator
Posts: 1031
2013-08-01 #3550
You had an opened case at our billing department, for more information please send us an email to Billing@highexp.zendesk.com.
 
Stuart
Member
Posts: 6
Member of Xerazx-OTS Forum.
2013-08-04 #3563
well it should have been resovled since i cancled the open case in paypal, when its done will i have my account back?
 
GM Xerazx
Administrator
Posts: 541
2013-08-06 #3589
Replied to your email, check it please.
 
Stuart
Member
Posts: 6
Member of Xerazx-OTS Forum.
2013-08-06 #3597
i got the confirmation that the issue has been resolved... but i still dont have my dedi castle back, and last i tried the upgraded spawn was still bugged
 
Stuart
Member
Posts: 6
Member of Xerazx-OTS Forum.
2013-08-06 #3598
and i lost my 11k premmy points... can this get resovled already??????
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