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Hi there!

I logged in like 20 minutes ago asking for GM/CM's but no one were online (understandable). I've had an account on this server for many years but haven't logged in for about 2 years. I couldnt get access to my account since I can't remember my password nor the e-mail. I searched my character up and it's still on the server.. called Sir Muffin. I relogged on the account I was on 20 minutes ago and couldnt log in again. Made a new account and same problem again, it works on the website but not on the client.

So, I can't login to the client and my account password for my "main" account is lost.
I can prove in many different ways that it's my account if it's possible for you guys to reset my password.

Have a good one

Sincerely,
Sir Muffin

Everyone who registrer an account on highexp.eu will get an recovery key for these cases however a friend of mine had the same problem and i believe he just unistalled the tibia client and reinstalled it again. If that doesn't work i have no idea what you should do. Admins doesn't respond i have no idea why but i would guess they're busy in real life. Hope this problems gets solved for you

Yours
Melaina

Thanks for your reply! You mean reinstall the whole tibia client or this servers owns client?

Reinstalled the client and still can't connect. It says "Account name or password is not correct". It's the same account name and password that I use on the website.. Weird

Try, unistall all tibia clients from the hardware, then reinstall it (: