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donated 50175 points with ideal but i didn't get them

 
Elryviel
Member Posts: 7
Member of Xerazx-OTS Forum.
2015-01-01 #16966
i was donating €103,51 euro and after 30 mins i stil didn;t get my points,

any problem with the system???
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Liquid Shake
Member Posts: 28
Member of Xerazx-OTS Forum.
2015-01-01 #16967
maybe wait 24 hours? :S
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Elryviel
Member Posts: 7
Member of Xerazx-OTS Forum.
2015-01-01 #16968
all my other donation i did get in 5-10 minutes
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Liquid Shake
Member Posts: 28
Member of Xerazx-OTS Forum.
2015-01-01 #16969
how then?
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Riesen
Seniour Tutor Posts: 2176
2015-01-01 #16970
You should recieve an mail if they payment was successful. Also it will include how long the payment takes. I doubt it's a mistake from Xerazx side.
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Elryviel
Member Posts: 7
Member of Xerazx-OTS Forum.
2015-01-01 #16971
i didn't recive any email
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Elryviel
Member Posts: 7
Member of Xerazx-OTS Forum.
2015-01-01 #16972
I had an email from skrill that is the paying thing that my payment was succesfuull so i realy went my points
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Old Powerz
Member Posts: 537
Member of Xerazx-OTS Forum.
2015-01-01 #16975
just send to support@highexp.eu every prove you have about donating and they might solve it.
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Elryviel
Member Posts: 7
Member of Xerazx-OTS Forum.
2015-01-01 #16976
do i have to send a photom or a copy of the email from skrill tot hem also??
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Old Powerz
Member Posts: 537
Member of Xerazx-OTS Forum.
2015-01-01 #16979
everything
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