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Payment problems

 
Micke P
Member Posts: 8
Member of Xerazx-OTS Forum.
2013-03-28 #731

I wounder why my points havent arrived yet. I payed with my visa card yesterday and did send u the receipt today and still dont have the points. I bought them couse i wanted the bag with rich item so i hope i get them before the offer ends.. :S
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GM Xerazx
Administrator Posts: 541
2013-03-29 #732
PayPal / Credit Card wasn't working for 3 hours, now they should be working and your points should be automatically added, feel free to post here for any further assistance.
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Micke P
Member Posts: 8
Member of Xerazx-OTS Forum.
2013-03-29 #733
Well. 170 SEK has been withdrawn from my bank account and I sure do wants my points. Im tired of waiting!!!! I payed for 6000 points to buy a spec offer that ends in 1 day! And a got a receit that i did send to you guys... WHY YHE HELL DOESNT I GET MY POINTS??? IVE BEEN WAITING FOR 2 Days now!!



!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

If u want to see the receit again... Tell me where you want me to send it!! YOU BETTER SOULVE THIS FAST!!!


//
FOOLED PLAYER?????
Last edited by Micke P; 2013-03-29 8:34 .
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CM Jean
Administrator Posts: 1031
2013-03-29 #734
Post the payment receipt.
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Micke P
Member Posts: 8
Member of Xerazx-OTS Forum.
2013-03-29 #735
Hälsningar från TrialPay!


Vi har behandlat din beställning och Premium Points levereras direkt till ditt OTS-Donations account.

Dina uppgifter
----------------------------------------

micke--90@hotmail.com


Orderuppgifter
----------------------------------------
Ordernummer: 5U1T9NY
Referensnummer vid kreditkortsköp: Q27351FB
Orderdatum: 2013/03/27


Produktdetaljer
----------------------------------------
6 000 Premium Points €20,00

Totalt: 0


Beställningen kommer att visas som "tlpy.co* OTS-Donations" på ditt kreditkorts kontobesked.




Detta slutför din order. Om du behöver mer hjälp, skicka E-postmeddelande till oss på payments@trialpay.com.

Tack för att du använder TrialPay!


TrialPay-supportteamet
www.trialpay.com/support

Removed my Name and card number.. Dont wanna show it for everyone
Last edited by Micke P; 2013-03-29 9:25 .
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CM Jean
Administrator Posts: 1031
2013-03-29 #736
Mr:Michael Karlsson

I have succesfully found your payment and it's true that you didn't recieve your points, the reason that you have done the transaction while we were moving to another host (our mistake).

So i have added you +1000 Points BONUS as an apology for this.

Micke P has received 7000 premium points.

Thanks for your payment.

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Micke P
Member Posts: 8
Member of Xerazx-OTS Forum.
2013-03-29 #737
Its okey I understand!
Thank you very much

// happy player
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Mike Hunt
Member Posts: 2
Member of Xerazx-OTS Forum.
2013-04-15 #1029
I havnt got my points either! :/ i payed 50 euro for 1200 points. Havnt recived them yet!
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