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EGyptian Donate isnt working or what ?

 
Orianovic
Member
Posts: 22
Member of Xerazx-OTS Forum.
2013-12-10 #5985
Hello I donated with 300 L.E on Egypt@highexp.eu and i waited for 4 days but no points is sent yet please check ur email THis is really sucks i neeed the points right away as fast as possible
 
CM Jean
Administrator
Posts: 1031
2013-12-10 #5987
Can you tell me about the email you used to contact us from?
 
Orianovic
Member
Posts: 22
Member of Xerazx-OTS Forum.
2013-12-10 #5990
i actually sent from 2 e mails because i thought one of them is bugged of something i sent from
ziko.zika@yahoo.com
and also used > mohamedabdeen70@yahoo.com
thats the 2 emails i sent from ..
 
Orianovic
Member
Posts: 22
Member of Xerazx-OTS Forum.
2013-12-10 #5991
i donated before and what i know is when i send a messege with donation the support team recieves my messege and send me back a messege that they are working on my request .. i've sent many times but i didnt recieve a messege telling me that the support team recieved my messege and working on my request -.- please check the e mail i need my points fast
 
CM Jean
Administrator
Posts: 1031
2013-12-10 #5992
Our records says that last email we received from you was on 7th of November, However can you resend your email to support@highexp.eu instead and lets see if it will work or not.

Keep me updated.
 
Orianovic
Member
Posts: 22
Member of Xerazx-OTS Forum.
2013-12-10 #5993
yes Community i've sent donation request to the email support@highexp.eu and it contains character name and the Vodafone Cards please help me as fast as poissible Ty
 
CM Jean
Administrator
Posts: 1031
2013-12-10 #5994
Quote:
Originally Posted by Senior Raizo

yes Community i've sent donation request to the email support@highexp.eu and it contains character name and the Vodafone Cards please help me as fast as poissible Ty


Your email still not appear at our system, can you do it with a different email address?
 
Orianovic
Member
Posts: 22
Member of Xerazx-OTS Forum.
2013-12-10 #5995
Omg i sent u an e-mail from my other yahoo mail [ mohamedabdeen70@yahoo.com]
and i send it to the email [Support@highexp.eu] thats right ?
 
CM Jean
Administrator
Posts: 1031
2013-12-10 #6011
Quote:
Originally Posted by Senior Raizo

Omg i sent u an e-mail from my other yahoo mail [ mohamedabdeen70@yahoo.com]
and i send it to the email [Support@highexp.eu] thats right ?



Great, now i can see your email appears on our list. All you need to do is to be patient till Admin confirms your payment.
 
Orianovic
Member
Posts: 22
Member of Xerazx-OTS Forum.
2013-12-10 #6056
thank u very much community nice support team

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