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Donation Not Sent

 
Rur
Member Posts: 5
Member of Xerazx-OTS Forum.
2013-08-21 #3800
Dear Support team ,
I donated yesterday with 10 LE Vodafone payment and nothing recieved although 24 hours have passed ... I am asking if something is going wrong
please reply me as soon as possible
Character Name : Rur
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The Legand
Member Posts: 18
Member of Xerazx-OTS Forum.
2013-08-21 #3801
Quote:
Originally Posted by Rur

Dear Support team ,
I donated yesterday with 10 LE Vodafone payment and nothing recieved although 24 hours have passed ... I am asking if something is going wrong
please reply me as soon as possible
Character Name : Rur



send an e-mail to support and then they will reply to your e-mail
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Rur
Member Posts: 5
Member of Xerazx-OTS Forum.
2013-08-21 #3802
How ? :O
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CM Jean
Administrator Posts: 1031
2013-08-21 #3803
Please make sure to send your Egypt Payment Info to our Egyptian Billing Department at Egypt@highexp.zendesk.com.

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Rur
Member Posts: 5
Member of Xerazx-OTS Forum.
2013-08-21 #3804
I sent it again nw please check it
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Rur
Member Posts: 5
Member of Xerazx-OTS Forum.
2013-08-21 #3805
The Last Request which i made yesterday sent me this message
Request not found
You do not have access to request #277. It may have been solved or deleted.
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CM Jean
Administrator Posts: 1031
2013-08-21 #3806
I can see that you have correctly sent an email, please be patient till our Egyptian agent confirm your payment. you will be updated via email.
Last edited by Moderator; 2013-08-21 5:36 .
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