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payment problem

 
Apex Angel
Member
Posts: 3
Member of Xerazx-OTS Forum.
2013-03-10 #156
I DONATED AND MY ORDER PAYMENT DIDNT GO THROUGH AND IT SAID MY MONEY BE CHARGED BACK TO MY CARD WILL ALL MY MONEY BE SENT BACK TO MY CARD???
 
Dee Lucky
Member
Posts: 41
Member of Xerazx-OTS Forum.
2013-03-10 #159
Yes. All your money will be returned to your card.
 
Apex Angel
Member
Posts: 3
Member of Xerazx-OTS Forum.
2013-03-10 #160
well only 10 has been........ and im pretty pissed
 
GM Xerazx
Administrator
Posts: 541
2013-03-10 #161
Quote:
Originally Posted by Apex Angel

well only 10 has been........ and im pretty pissed



It seems that you spited your payments, so wait for the rest of the money at the second turn, it won't take more than 24 hours.
 
Kokosek
Member
Posts: 3
Member of Xerazx-OTS Forum.
2013-03-10 #174
so I bought the points for 6 euro did not get the points :mad:
 
GM Xerazx
Administrator
Posts: 541
2013-03-10 #187
Quote:
Originally Posted by Kokosek

so I bought the points for 6 euro did not get the points



Please let us know more about your payment:

Payment method:
Payment Date:
Order Number OR Reference Code:


Once we receive the info we will be able to help you.
 
Apex Angel
Member
Posts: 3
Member of Xerazx-OTS Forum.
2013-03-12 #337
payment type :trial pay
payment date: 03/08/2013
payment reference numbers: q2ded924 and qefa5f0d

 
GM Xerazx
Administrator
Posts: 541
2013-03-14 #408
Should have taken care of it via Support Email, if you still having any problems feel free to post once again.
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