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Payed but no points?

 
Haleybarry
Member Posts: 3
Member of Xerazx-OTS Forum.
2013-04-25 #1258
Hello guys. I just payed for 1000 points. (6euro) and dident get the points?

Could you look up my character and see?

Thanks in advance.
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CM Jean
Administrator Posts: 1031
2013-04-25 #1259
Quote:
Originally Posted by Haleybarry

Hello guys. I just payed for 1000 points. (6euro) and dident get the points?

Could you look up my character and see?

Thanks in advance.



Which Payment Method ? Daopay or Zaypay?

Post your #Order number or PayCode and we will track your payment and check what went wrong.
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Haleybarry
Member Posts: 3
Member of Xerazx-OTS Forum.
2013-04-25 #1260
It's "DaoPay"

The thing is, my phone are broken, so I cant see the ordernumber..

Can you look on my account or something to get it?

And I payed for like 1 to 1,5 hours ago, so just wondering if there is some other way you could look it up for me? Cuz when i've payed by the phone before, it works, and now after the "complete" tone in the phone the site looged out my account and when I logged in I dident revived any points.
Last edited by Haleybarry; 2013-04-25 2:18 .
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CM Jean
Administrator Posts: 1031
2013-04-27 #1292
Sorry without #Order number we can't to find your Payment.
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Haleybarry
Member Posts: 3
Member of Xerazx-OTS Forum.
2013-04-27 #1296
Quote:
Originally Posted by Community Manager

Sorry without #Order number we can't to find your Payment.


Is there some way I can find it for myself? I mean without the phone.
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